Magic365 Terms and Conditions

Welcome to Magic365. These Terms and Conditions govern your use of our website and services at magic365.com. By creating an account or placing a bet with us, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our services. We recommend that you read this document carefully before you register with Magic365 casino.

Company Information

Our services are owned and operated by Magic Stones N.V., company number 155186, registered and regulated in Curacao at Seru Loraweg 17 C, Curacao. Billing services connected with your transactions are provided by Magic Stones Limited (HE 415584), 3 Chytron Street, Flat/Office 301, P.C. 1075, Nicosia, Cyprus, under Billing Agent Agreement #1 dated 25.11.2020. We operate our affiliate programme through JimPartners. We hold a Curacao Gaming Authority licence No. OGL/2024/566/0462, issued 26.03.2025, and these Terms are governed by the laws of Curacao. Any disputes fall under the exclusive jurisdiction of the courts of Curacao.

Eligibility and Account Registration

To use Magic365, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. When you register with us, we require a valid e-mail address, your preferred account currency and a secure password. We will subsequently ask you to provide your full name, date of birth, address and phone number. We only permit one account per person, per computer, per IP address and per phone number.

We require you to confirm your phone number and e-mail address before we can process withdrawals or credit you with any bonus. We also apply full KYC verification, meaning we may request a photo ID, proof of address issued within the last three months, and proof of ownership of the payment method you used, including both sides of your card with the first six and last four digits visible and the CVV code hidden. We reserve the right to request documents confirming your source of income at any stage. We only allow one active browser tab per account during gameplay.

Restricted Territories

We do not accept players from the Netherlands, USA, France, Curacao, United Kingdom, Hungary, Cyprus, Portugal, Italy, Lithuania, Belgium, Czech Republic, Georgia, Sweden, Greece, Slovakia, Australia, Ukraine, Philippines, Denmark, Austria, Belarus, Central African Republic, Democratic Republic of the Congo, Cuba, Israel, North Korea, Lebanon, Libya, Mali, Myanmar, Nicaragua, Singapore, Somalia, South Sudan, Syria, Venezuela, Yemen, Zimbabwe, Switzerland and Uzbekistan. We also block gameplay from Brazil and Ontario, as these jurisdictions are outside our target markets, even though bets in CAD and BRL are technically accepted by our payment system. We may amend this list of restricted countries at any time without prior notice. Certain individual games, including NetEnt branded slots, Pragmatic Dice titles and virtual racing games, carry their own additional country restrictions that we apply automatically.

If we determine that you are accessing Magic365 casino from a jurisdiction where online gambling is prohibited, we reserve the right to block or delete your account without prior notice, including where such access appears to be facilitated through a VPN or similar service.

Deposits and Withdrawals

We accept deposits via Interac, Apple Pay, Neteller, Skrill, Paysafecard, eVoucher by CashtoCode, and cryptocurrencies including BTC, ETH, USDT and ten further coins. We require that all deposits be made from an account, system or bank card registered in your own name; we do not accept third-party payments under any circumstances. Where you authorise recurring card payments, these will appear on your statement as magic365.com442033185342.

We process withdrawals to the same payment method you used to deposit. Where this is not possible, we will offer you an appropriate alternative. If you deposited using multiple methods, we may split your withdrawal across them accordingly. Crypto withdrawals must be sent to your own wallet address; we accept no responsibility for losses arising from typographical errors or funds sent to third-party addresses.

We apply withdrawal limits of 4,000 USD per day, 20,000 USD per week and 80,000 USD per month, except where otherwise agreed with our administration. Before we process any withdrawal request, you must meet our deposit turnover requirement of at least three times your deposit amount. Please note that safe bets in Table Games, Other Games, Crash Games and Live Games, as well as bets placed at odds below 1.55 and any cashed-out bets, do not count towards this turnover requirement. We may withhold a 20% commission on the withdrawal of funds that have not been played through. Large payouts to Skrill and Neteller are agreed with you individually. We only allow one active withdrawal request at a time, and we process requests strictly in the order we receive them.

We aim to process your withdrawal request within 36 hours. Withdrawals above 1,500 USD trigger additional checks of your gaming transactions, which we usually complete within 72 hours, though we reserve the right to conduct further checks for up to 30 days where necessary. Winnings from funds deposited by bank transfer are only considered once those deposits have cleared, which in most cases takes up to five business days. We require you to submit all verification documents before we can accept your withdrawal request.

Bonuses and Promotions

We offer our new players a welcome package of 375% plus 250 free spins spread across their first three deposits, with wagering set at x45 on both the match bonus and free spins, a maximum bet of 3 CAD while wagering, and a validity period of 168 hours per bonus. Full details of our first, second and third deposit bonuses, our separate 100 free spins offers, our sport and esports welcome bonuses, and our ongoing Instant Rewards including Magic Bonus, Magic Cashback and Magic Free Spins are set out in our dedicated Bonus Terms. Anyone searching for a Magic365 no deposit bonus should note that our current no-deposit offer applies exclusively within our mobile app and is subject to prior deposit conditions. We remind you that only one bonus may be active on your account at any given time, and that all bonus wins remain subject to the wagering requirements and maximum bet limits stated above. We reserve the right to void bonus winnings and withhold funds where we identify bonus abuse, including the use of multiple accounts or coordinated play designed to guarantee profit.

Responsible Gambling and Account Security

We are committed to promoting responsible gambling and display the CGA, GamCare and 18+ seals, along with Noda Identity Verification, in our footer. We encourage you to set deposit and loss limits, and we offer self-exclusion tools upon request. You are responsible for keeping your login credentials confidential, and we recommend that you use a strong, unique password when you access your Magic365 login. We are not liable for losses arising from unauthorised access where you have failed to protect your account details.

Limitation of Liability and Amendments

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to Magic365 casino at all times. We are not liable for any indirect, incidental or consequential losses arising from your use of our services, to the fullest extent permitted by Curacao law. We reserve the right to amend these Terms at any time, and any changes will take effect once published on our website. Your continued use of Magic365 following any such amendment constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, our support team is available 24/7 via live chat, by e-mail at [email protected], or by phone at +44 (13) 138-597-11. We also maintain a comprehensive FAQ section covering common questions about your account, deposits, withdrawals and bonuses.